Registration

Account Registration FAQ's

Get answers to commonly asked questions

  • Do you serve businesses with multiple locations?

    Absolutely! First Class Vending makes it easy to manage multiple offices under one account, with streamlined oversight of your breakroom services. We operate throughout Southern California—including Northridge, Lancaster, Bell Gardens, San Diego, and Fontana, ensuring responsive, hands-on service. Our online portal lets you place orders, request service, and manage subscriptions for each location in one place, backed by our nationwide partnership with Aramark Refreshments.

  • What is the turnaround time on service requests?

    We have a 1-business day guarantee on equipment repairs. We understand that if something goes wrong, you need your equipment up and running as soon as possible. We pride ourselves on top-tier service so that you can get the most out of your equipment and can enjoy the Aramark products you love.

  • Do I have to sign a contract?

    Yes, a contract is required for service. We do this so that we can develop a valuable partnership with you. A service contract guarantees you the most advanced technology, equipment, top products, and access to a one-on-one vendor advisor. Other benefits include advisement and recommendations on cost savings, spend and budget projections, quarterly business reviews, and top product and technology offerings, helping you save money and get the most out of refreshment services.

    Our contract term is 36 months. As a valued customer we want you to be happy with the services and offerings we provide. To ensure this, we constantly work with you to make sure you’re getting the best of what we offer to keep your business running smoothly.

  • What size offices do you serve?

    We find that within vending, customers with more than 100 employees see the most value in our services, but any sized office can benefit from providing a more positive and productive environment with break room services. We offer a range of products and services that can be scaled to fit your beverage, snack, and supply needs.

    Let's discuss your individual needs to see if First Class Vending is right for your company. Contact us today to speak with one of our breakroom experts.

  • How frequent are coffee, snacks, vending, and micro markets serviced or delivered?

    Frequency of coffee, tea, and snack delivery for micro markets and vending is entirely dependent on your office's needs. We'll work with you to set up a delivery schedule so that you get what you need, when you need it. Whether we deliver multiple times a week or just a couple of times a month, we’ll make sure your office is always well-stocked with great coffee, snacks, beverages, and supplies. Your dedicated First Class Vending representative will take care of all of your deliveries and get to know you and the needs of your office.

We'd Love to Hear From You

Let's Talk

Phone Icon1-800-515-8363

You will need your customer number found on a recent invoice to register an account.

Don't have an invoice?

Contact your First Class Vending Center or call our national customer service center 1-800-515-8363

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